the years, U.S. Air Ambulance has received many letters from families whose
expressions of gratitude have touched our staff. Following are excerpts of
a few of these letters. Our hope is that you may feel our dedication to our
would highly recommend your company to anyone who needed your service. You
have the most caring crew I have ever met. They took great care of my
grandfather and my mother's flight back home safe and comfortable."
Lee - Scotch Plains, NJ
want to thank you for all that you did for me and Lori. You are a true
"life saver" and we continue to sing your praises whenever we talk
about the entire incident."
David C. Seed - Yardley, PA
wife and I were impressed with your efficiency in arranging the ground and air
transportation, and with your empathy and understanding of our concerns for my
& Mrs. Duane Schultz - Clearwater, FL
the personal attention graciously and willingly provided by Mr. Carothers and
Ms. McLaughlin, this urgent airlift would not have occurred so expeditiously."
M. Chin - Fountain, CO
not thank you enough for all your support, your understanding, hard work and
attention to all the little details. Each time, I knew that I did not have to
worry about anything because you had everything about the flight under
control. The flight crew and medical staff were friendly and knowledgeable
about all aspects of the flight and the medical condition of my mother.
They made us quite comfortable about the whole situation even though my mother
was on a ventilator.
more can I say than thank you for finally bringing us all together and making it
Kaiser and the Toback family - Greensboro, NC
nombre de mi familia te agradezco enormemente todo lo que hiciste por mi hermana
LUZ STELLA. La atencion que le dieron fue excelente, sinceramente los
felicito por su servicio, y a ti te admiro por ese sentido humanitario que
mostraste en todo momento.
algun dia conocerte en otras circunstancias, mientras tanto recibe un abrazo muy
GIOVANNETTI M. - Bogota, Columbia
so grateful to everyone who helped us! The doctors were fantastic! After talking to the neurologists at Hopkins I now know
that the doctors literally saved her life. It was very hard for me
while she was in the hospital in France. It wasn't until we got to Hopkins
that I started to comprehend her situation.
you so much for your concerns and your help in transporting us to
Baltimore. I really can't thank you enough but, as a parent, I think that
you can understand my deep, deep gratitude. I hope you realize your job is
very, very worthwhile and families like ours will be eternally
Dishman - Baltimore, MD
wanted to say thank you for making a very difficult time for Alta Rufton and her
brother, Robert Hinkle as easy as possible. You helped us fulfill Alta's last
wish of returning to her true home. Thanks again for your kindness."
Janneillo - Rochester, NY
husband and I wanted to thank you and your whole staff for the caring concern
that you showed us. Each time I called with a question--be it about
luggage or our cat, the positive response gave me such peace of mind.
professional manner that you all had was coupled with a warm concern that we
both felt. It helped put the nightmare behind us. And, despite the
cold and the snow we are both very relieved to be home."
S. Freese - Francstown, NH
you for safely transporting our loved one Sam Halloway from D.C. to Florence,
S.C. Sam is convalescing and continues to improve everyday. It is
good trained people like you that help to make the world a better place.
May God continue to bless you!"
Brook & the family of Sam Halloway
want you to know how grateful we all are that you were able to make all the
arrangements so quickly to get him home to San Diego. Everyone was so nice
and efficient and the pilot did a great job. Everything was so
smooth. My husband did pass away. It
was so important to us that he be here and all our family could be with him."
Giobhel and family - La Mesa, CA
all are a great "team"
a little note with a very large "Thank You". I wanted to thank
everyone with your service for being so kind and understanding at a time of such
stress. Ken & Jason took my husband to a very good hospital when
flying us to the states from Jamaica. Thank you again. Due to their fine
judgment my husband is
Moyer - Pittsburgh, Pennsylvania
tried to express to you on the telephone this morning, my whole family is very
grateful to you and your associates for the first rate job you did yesterday in
safely transporting my mother who had just broken her hip from a hospital in
Ellsworth, Maine to a hospital in Philadelphia, Pennsylvania in a total of about
four hours. Your whole team responded quickly and professionally to a very
challenging assignment - quickly moving a very ill 84-year-old woman, needing
constant bottled oxygen, about 600 miles. Complicating matters further at the
time she was moved she was still recovering from quadruple by-pass heart surgery
performed only a month before.
recognizing and clearly explaining to us the risks inherent in moving any
patient who is that ill, your advice was always sound and totally in agreement
with what others in the medical community were advising us. Your team
remained calm and competent throughout these past few days - days that have been
very tough for us."
L. Foulke - Philadelphia, PA
want to thank you and your staff for your help in making our lives more
enjoyable and fulfilling. Having Mom and Dad here in Sacramento has
reduced my worry about them being in Battle Creek, Michigan alone. My wife
and I see them often and have holiday celebrations with them throughout the
year. This was all possible only with your help and your staff."
J. Sebo, Cheryl K. Young, John and Emma Sebo & Dad's cat Smoky - Carmichael,
seems hard to believe it was only a month ago that we engaged your services to
bring my critically ill mother home from Barbados. Because she has
improved so (she says just because she was able to come home!) and because the
whole experience was so frightening, it seems like it was years ago. But
it wasn't ... and my reflecting back on the situation, confirms my belief that
everything started to look up the minute I contacted you and your staff.
From the moment I first heard your reassuring words, that you could solve my
transportation problems in the safe and medically appropriate way that the
situation demanded, I stopped feeling panic-stricken. Hope was coming in the
form of your staff.
were so many things that you said and did to make this possible that it would be
impossible to recount them all.
you know, my sister had called a few other similar ambulances, but none of the
other people offered her the options or level of comfort that sounded to me was
standard practice with your concern. And none could have been as kind,
patient, and seemingly interested as you were or as forgiving with my endless
calls and questions. In the end, it was your willingness to share in this
whole experience in every way that had won me over ... and even at that, you
succeeded in surpassing my expectation.
you come across a potential cautious patron, please feel free to have them
contact me. I would want them to be reassured that they are definitely in
good hands with all at your concern."
Edwards for Helen Gronich and family - Petersham, MA